Application Administrator

CGF Romania S.R.L is a subsidiary of CGF Counsel Group Frankfurt AG in Germany. Its Bucharest, Brasov, Timisoara, and Iaşi consultants provide IT services, support, and solutions to automotive and other IT manufacturing and business environments.

What makes Counsel Group Frankfurt different from others is reflected in our company name. It is part of our CGF corporate culture to first employ a counseling approach, to understand our clients’ requirements, and then to create solutions that best suit their business needs. We strive to set up IT processes that are easy to use, in order to create the most efficient and profitable results for the client.

Your profile / required skills:

  • Enterprise-level Applications “hands-on” technical experience;
  • Oracle, PL/SQL or similar – query, performance tuning expertise;
  • Infrastructure and OS – user basic experience;

                  – HTTP Servers: Apache, Tomcat, GlassFish

                  – OS: Linux;

  • Web standard protocols: HTTP/HTTPS
  • Familiar with ticketing system;
  • Customer and people skills. Able to set customer expectations and lead calls with the customer;
  • Experience in database, integration, infrastructure;
  • General knowledge and experience with ITIL best practices (change management, incident and problem management);
  • Responsible and result-oriented person;
  • Well organized and motivated to work both independently and as a member of a team
  • Communication and negotiation skills;
  • Client-driven approach & service-oriented;
  • Driven by a deep desire to learn and develop skills further
  • Spoken and written English proficiency ( German is a plus);

Nice to have:

  • Oracle certifications in SQL, PL/ SQL or database administration;
  • ITIL/SAFe – certification(s)

Your responsibilities:

  • Handle application support environment (problem-solving, planned and unplanned maintenances, release installation etc)
  • Support, troubleshoot and identify solutions to resolve the requests that are coming from users;
  • Guide, train and assist the application users;
  • Perform in a role as a subject matter expert and as part of a project delivery team if/when assigned;
  • Apply a sense of urgency, commitment and focus on the right priorities in developing solutions in a timely fashion
  • Handle Identity & Access management framework (assigning level of access to individuals, adding, removing or updating roles in a system);
  •  Application monitoring, incoming and outgoing interfaces monitoring and conform with the SLAs agreed;
  • Database engines administration and optimization;
  • Customized development inside application (build-up models using GUI)
  • Process documentation update – on a regular basis;
  • Collaboration with other internal teams to provide timely resolutions ( technical and software specialists to ensure that development follows established processes and works as intended)

Benefits

  • Benefits package: including premium healthcare subscriptions, meal vouchers, access to the learning platform.
  • Flexible working time because we value work-life balance.
  • International environment

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